Introduction
At Naked Energy, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or engage with our solar services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and physical address provided through inquiry forms or service requests.
- Technical Data: IP address, browser type, and other technical details collected via cookies and analytics tools.
- Service-Specific Information: Details about your energy usage, property specifications, or other data relevant to designing and installing solar solutions.
How We Use Your Information
We use the collected information to:
- Respond to inquiries and provide solar service consultations.
- Process transactions and send service updates.
- Improve website functionality and user experience.
- Send promotional materials, if consented.
Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with trusted third parties such as:
- Service providers assisting with installations, maintenance, or other operational tasks.
- Legal authorities, if required by law.
Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of electronic storage is entirely secure, and we cannot guarantee absolute data security.
Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for data processing.
- Opt-out of marketing communications.
Cookies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Changes to This Policy
We reserve the right to update this Privacy Policy as needed. Changes will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: support@nakedenergy.com.au
Address: Level 12/197 St Georges Terrace, Perth WA 6000
Phone No.: (08) 9468 8137